Shipping & Service Policy

Privacy Policy

Last updated: 25/08/2026

At Deswali ("we", "us", "our"), accessible from deswali.shop, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or shop with us.

1. Information We Collect

Personal Information: name, email address, phone number, shipping and billing address, provided when you place an order, create an account, or contact us.
Payment Information: payment details are processed securely through our payment partners; we do not store full card numbers on our servers.
Order Information: items purchased, order history, and delivery preferences.
Technical Information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

To process and deliver your orders
To communicate order updates, confirmations, and customer support
To improve our website, products, and customer experience
To send promotional offers or newsletters, only if you have opted in
To prevent fraud and maintain the security of our platform

3. Cookies

We use cookies to remember your cart, preferences, and to understand how visitors use our website. You can disable cookies through your browser settings, though some features of the site may not work properly as a result.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share limited data with trusted service providers (such as courier/delivery partners and payment gateways) solely to fulfill your order, and only to the extent necessary.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@deswali.shop

Phone: +92 321 9837611